Privacy Policy
Effective Date: 02-16-2026
Black Forest Construction (“Black Forest,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
A. Information You Provide
When you fill out forms or contact us, we may collect:
Name
Phone number
Email address
Address or project location
Project details and preferences
Appointment requests
Any information you voluntarily submit
B. Automatically Collected Information
When you visit the website, we may automatically collect:
IP address
Browser/device type
Pages viewed and time spent
Referral sources
Interaction data through cookies and tracking technologies
2. Tracking Technologies and Analytics
We use tracking technologies including:
Google Analytics (website analytics and behavior tracking)
Meta Pixel (Facebook Pixel) for advertising performance and audience measurement
Other third-party analytics, advertising, or marketing tools that may help us improve services and advertising performance.
These tools may collect data about your browsing activity across websites over time.
3. How We Use Information
We use collected data to:
Respond to inquiries and schedule consultations
Provide estimates or requested information
Communicate via phone, email, or SMS
Improve website performance and user experience
Measure advertising effectiveness
Show relevant advertisements
Maintain security and prevent misuse
Meet legal obligations
SMS Communications & Consent
By providing your phone number and checking the applicable consent box on our website forms, you expressly agree to receive SMS text messages from Black Forest Construction. These messages may include appointment confirmations, scheduling reminders, project updates, service notifications, and promotional or marketing offers.
SMS consent is obtained only through explicit opt-in via website forms or other written consent methods. Consent is not a condition of purchase.
Message frequency may vary based on your interactions with us. Message and data rates may apply. You can reply STOP at any time to opt out of SMS communications or HELP for assistance.
Mobile information will not be shared, sold, or conveyed to third parties or affiliates for marketing or promotional purposes.
4. Marketing Communications
If you provide contact information, we may send marketing communications about our services where permitted by law.
You can opt out at any time:
Text messages: reply STOP
Emails: click unsubscribe or contact us directly
Transactional messages related to appointments or active projects may still be sent.
5. How We Share Information
We may share information with:
Service providers (CRM platforms, marketing tools, hosting providers, analytics services)
Advertising partners (e.g., Google and Meta) for marketing attribution and audience insights
Professional advisors or legal authorities when required by law
Successors in the event of a merger or business transfer
We do not sell personal information for direct monetary compensation.
Carriers are not liable for delayed or undelivered messages.
You must be at least 18 years old to opt into SMS communications.
Mobile information will not be shared, sold, or conveyed to third parties or affiliates for marketing or promotional purposes.
6. Data Retention
We retain analytics and marketing data for up to 14 months to evaluate performance, understand customer behavior, and improve services. Contact and project-related information may be retained longer when necessary for business, legal, or operational purposes.
7. Cookies and Your Choices
Cookies help us improve site functionality and advertising effectiveness. You can adjust cookie settings in your browser. Disabling cookies may affect site functionality.
You can also manage ad preferences through:
Google Ads Settings
Meta (Facebook) Ad Preferences
8. Data Security
We use commercially reasonable safeguards to protect your information. However, no online system is completely secure, and we cannot guarantee absolute security.
9. Your Privacy Rights
Depending on applicable law, you may have rights to:
Request access to your personal information
Request correction or deletion
Request information about how data is used
To exercise these rights, contact us using the information below.
10. Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy periodically. Changes take effect when posted with a revised effective date.
12. Contact Us
Black Forest Construction
Knoxville, Tennessee
865-507-2708
[email protected]
Terms and Conditions page is located here: